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10+ years operating in IT industry has helped us to create an effective team and realize multiple projects.

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Our support services in server setup/configuration are used by companies in more than 30 countries worldwide.

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500+ servers are on constant maintenance at Serversupport.pro Project.

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1,000+ successful server solutions implemented for our customers worldwide.


Service Includes:

Regular maintenance works
(Initiated by us)


- Regular updates of the server operation system and its software.
- Incorporation of changes in server configuration without significant modifications in setup and change of the server`s role.
- Backup of the key server`s data (including its successful tracking).
- Regularly update the server security settings.

Fixed Price - $100 for one server

Maintenance works take from 4 hours per month for each server.
Round the clock Monitoring
(includes notifications)

- Connection to 24/7/365 monitoring system.
- Reaction to the system`s notifications/warnings and monitoring processes.
- Setup the notifications via e-mail, telegram about the key processes in the monitoring system.
- Personal Client`s account in the monitoring system with the ability to view the archived processes.

Free

This service is free for all customers ServerSupport & ITSource
Project activities
(Initiated or agreed with a client)

- The ability to submit requests for changes in server/services configuration.
- Testing of the changes and implementing the necessary operations.

Hourly Payment

Hourly payment is implemented additionally based on the time required to perform technical activities. The cost is determined on a basis of the number of hours worked and a task complexity starting from $ 15 per hour.
IT design, Expertise & Statistics

- Provide recommendations for improvement in the servers` work and their services, based on the statistics collected during the monitoring process.
- Offer the corresponding suggestions on the uninterrupted operation of servers and their services.
- LLD (low-level design), HLD (high-level design)

Hourly Payment

Hourly payment is implemented additionally based on the time required to perform technical activities. The cost is determined on a basis of the number of hours worked and a task complexity starting from $ 25 per hour.

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Our advantages:

Innovation activities

We are always ready to develop together with our clients and develop their IT infrastructure. Besides, we aim to make our own suggestions concerning of its optimization.
Personnel policy

We are constantly improving our staff and technologies involved in the implementation of various projects.
Effective communication

We use automated systems to proceed all clients’ orders, that enable our clients to be always aware of the working progress.

How we work:

We make our clients` life easier and safer by taking core assignments concerning:

  • implementation of the IT-solutions,
  • selection of optimal configurations and platforms,
  • tracking of new developments in the field of information security,
  • incorporating the innovations in the IT Infrastructure.

Our mission

We are constantly improving our production processes to ensure our clients will get high-quality IT- services complexes. We provide support of IT-services, necessary for a business and we are a competent intermediary in communication with providers: the Internet, telephony, hosting and rent of servers.

We always meet clients’ needs

If you couldn`t find the service you are interested in, we are willing to create an individual offer. We are ready to improve for you and will be glad to hear any suggestions concerning the conceptual development in a range of services of ITSource!

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